Moderation request replies do not result in the appropriate action - ezmlm-idx FAQ

Check that the address in the moderation request is correct.
Check that the ~/.qmail-list-accept-default and ~./qmail-list-reject-default links exists and point to DIR/moderator.
Check that DIR/moderator invokes ezmlm-moderate(1), and that there is a copy of ezmlm-send(1) in the ezmlm binary directory.
Check the qmail log to see that the replies were delivered to this address.
Check directory ownerships. For lists under alias:
```
          % chown -R alias DIR
```
NOTE: This needs to be done every time you add/remove moderators as ‘root’. For user-controlled lists (i.e. you are ‘user’ when running e.g. ezmlm-sub(1)) this is not a problem.
If setting up lists for ‘alias’, you can avoid many problems by setting them up as ‘alias’, i.e. use su alias not ‘su’.
If setting up lists for a user controlling a virtual domain, you can avoid many problems by assuming that uid (su user) before making any changes.
Check the qmail logs: After the delivery of the moderation request, ezmlm-send(1) should run to send messages to all the list subscribers.
Make sure there are list subscribers:
```
          % ezmlm-list DIR
```

Most error conditions, incorrect request cookies, etc, should result in informative error messages in the mail log.